Service – Page 2 – Ewing VinFast of Plano

February 5, 2025February 11, 2025

VinFast’s Focus on After-Sales Service

VinFast vehicles are gaining traction in the United States, with deliveries up 115% in the third quarter of 2024 versus the same time period in 2023. Even better, the company was actually on pace to meet its goal of 80,000 vehicles sold for 2024. While we won’t have the exact figures for a few more weeks, it is worth noting that VinFast reported their Q3 revenue was better than what they estimated it would be, which was up 42% compared to Q2.

A Car’s Only as Good as Its Warranty

While it is obvious that positive buzz and excellent lease pricing are certainly a big part of the company’s success, it is also thanks to their after-sales service that has industry analysts and buyers really excited about the future of VinFast. As part of the after-sales service, VinFast offers the world’s best warranty with a 10-year, 125,000-mile bumper-to-bumper warranty and a 10-year, unlimited-mile battery warranty. No other company offers anything competitive. Not Mercedes-Benz, BMW, Tesla, Volvo, Rivian, Chevrolet, Ford, none of them. “Unlike traditional automakers that prioritize sales figures, VinFast has adopted a customer-centric approach by investing heavily in after-sales services. This strategic move not only boosts sales but also fosters long-lasting relationships with customers,” explained Phan Thanh Man, an auto market analyst.

More Dealers for People to Find the Right Car

VinFast has also been making great strides in its dealer network. While Ewing VinFast of Plano was one of the first VinFast dealers in the country, the Vietnamese brand now has 36 dealerships across 15 states, which they were able to do in less than two years on the market. That is remarkable. This is something that customers seem to prefer as they enjoy going to a physical store to get their eyes and hands on a VF8 or VF9 to truly understand what is so special about these Pininfarina-designed electric SUVs.

An Excellent and Feature-Rich Smartphone App

VinFast has also worked tirelessly on its smartphone app, which not only allows you to schedule service appointments but also tracks the status of your booking, pays for any repairs or service items, and more. There is one feature that no other automaker has yet to adopt, which is the ability to use a single app to easily pay for charging at most public chargers around the country. The VinFast app is equipped for this. Most of the time, you need to download that specific charging company’s app to pay for your charge, leaving you exposed if that data is ever stolen. There are more than a dozen charging companies across the U.S. Each one has a separate app that requires you to enter your credit card information to be stored in the app. VinFast makes it so you won’t need to do that.

This Will Be the Best Year Yet

2025 is already shaping up to be a brilliant year for VinFast, and it is down to how hard they are working to foster relationships and build brand loyalty with every person that buys or leases one of their vehicles.

Why Choose Ewing VinFast

At Ewing VinFast of Plano, we have the best prices on dozens of new VinFast EVs and used cars. Our well-educated sales staff and finance department will happily assist you with your EV questions and needs. Our fantastic service department will ensure your vehicle stays in the best condition.

We look forward to serving you.

November 15, 2024November 21, 2024

VinFast VF9 Versus Kia EV9

Well, we’re back, this time comparing the latest VinFast EV SUV, the VF9, against a formidable opponent, the Kia EV9. While the three-row Kia EV9 has been around for a year now, it’s still a very new kid on the block. And while the VF9 is just going on sale, the three-row electric SUV from VinFast is hitting the market with a ton of standard safety equipment, very useful features, and no doubt the best warranty of any EV.

What Is the EV9 About?

The Kia EV9 gives customers five different trim levels to decide between, the need to choose between rear- and all-wheel drive, as well as two different motor options. The base model EV9 Light has rear-wheel drive and develops 215 horsepower and 258 lb-ft of torque with a 76.1-kWh battery pack, which Kia says is good for 230 miles of range. Stepping up to the Long Range trim gives buyers a 99.8-kWh battery that is good for 304 miles. The Wind, Land, and GT-Line trims feature the same 99.8-kWh battery but with e-AWD. Each output 379 combined horsepower from the front and rear motors and up to 516 lb-ft of torque. The range of the Wind and Land is 280 miles, with the GT-Line driving for 270 miles. While Kia gives potential buyers lots of options, VinFast tries to make things easier for buyers.

What Does the VF9 Offer?

The VinFast VF9 offers buyers the ability to choose between two trim levels, Eco and Plus. The Eco offers 330 miles of range while the Plus has 291 miles of range. No matter the model you choose, both come standard with dual motors, a 123-kWh battery, and all-wheel drive with 402 horsepower and 457 lb-ft of torque. Unlike most SUVs on the market, the VF9 comes standard with a Head-Up Display (HUD), a feature that is only on the top-of-the-line EV9 GT-Line trim.

Leasing and Charging the VF9

For those looking to buy or lease the VF9 Plus, you can choose between a second-row bench or captain’s chairs, allowing for seating of six or seven passengers. The VF9 can charge from 10% to 70% in just 35 minutes with a Level 3 DC fast charger. Most buyers will be charging their cars at home, and VinFast offers its own charger that can be purchased for $599 and easily installed by a qualified professional. VinFast is offering an incredible lease deal of just $529 per month with $2,000 down for 24 months.

Sony RIDEVU Is Unique to VinFast

The VF9 has one major surprise up its sleeve with a feature that no other brand offers: Sony RIDEVU. RIDEVU is Sony Pictures Entertainment’s way of giving VinFast customers the ability to watch 2,000 different Sony-owned movies and TV shows either on the main 15.6-inch infotainment screen when the vehicle is in park, or on any device that is attached to the in-car WiFi system.

A Warranty Like No Other

Kia is well known for offering buyers a great warranty on its gas model cars. However, when it comes to its electric offerings, the Korean car manufacturer can’t really come close to VinFast. The EV9 comes with a 4-year, 60,000-mile bumper-to-bumper warranty with a 10-year, 100,000-mile powertrain/battery warranty. VinFast offers its customers a 10-year, 125,000-mile bumper-to-bumper warranty with a 10-year, unlimited-mile battery warranty.

We look forward to serving you.

November 1, 2024November 20, 2024

Steps for Having a Home Charger Installed

Having a home charger installed is one of the first steps a new electric vehicle owner should take, and with the VinFast Home Charger, the process can be much simpler. Many EVs are being sold to first-time buyers, and that can potentially lead to new owners becoming overwhelmed with learning what kind of home charger they should buy.

An Affordable Option for Home Charging

For just $599, the Home Charger takes the pressure off new buyers trying to find the right charger to install in their homes. The VinFast charger meets the demanding certifications of NEMA 4 (a type of weatherproof case), UL, CSA, EnergyStar, and FCC regulations.

Plenty of Power and Features

With 12kW, or 240 volts and 50 amps, of max power, the charger will have no issues charging any new VinFast model. It also gives owners the flexibility of using WiFi, Bluetooth, or Ethernet to connect to the charger and monitor the vehicle’s state of charge. Using the VinFast mobile app, the vehicle’s state of charge can be tracked easily from anywhere. As a Level 2 charger, the VinFast Home Charger is eight times faster than plugging the vehicle into a standard 120-volt wall outlet.

A Simple Way to Charge

Each charger features the industry standard SAE J1772 connector, otherwise known as the Type 1 connector, and has a 25-foot cable for easy charging no matter where the charger is placed. The front of the charger has a large LED screen that allows users to see charging information when their vehicle is plugged in.

Easy Installation Process

Thanks to a partnership with Qmerit, the home charger can be easily installed by a qualified professional. After completing a brief survey about the home where the charger will be located, an estimate will be sent soon after that, and an installer will contact the owner to set a date. It’s really that simple.

Warranty and Future Features

All VinFast Home Chargers come with a one-year warranty, and soon, owners will be able to schedule charging, start and stop the charger remotely, and track electricity consumption through the mobile app.

We look forward to serving you.

October 10, 2024October 31, 2024

Leasing A VinFast VF8 vs Luxury Crossover

Leasing an electric vehicle is one of the smartest decisions a buyer can make when looking to get a new car. We have discussed before why leasing an EV makes sense in general, especially a VinFast VF8. Electric Vehicle technology is advancing at an amazing rate, and leasing can help keep you at the forefront of innovation.

Luxury Brands Are Nice, But Too Costly

One of the reasons leasing can be good is because leased vehicles typically have a lower monthly payment, especially for the VF8. Brands like BMW, Mercedes-Benz, Audi, and the like work hard to convince buyers that they have everything customers need. However, all that glitters is not gold, as some vehicles will start from $50,000 and will quickly cost $70,000 just with a few simple options. Each of those brands has lease offers that are above $400 and $500 per month for base cars with thousands of dollars down before you can drive away. This is not the case with the VinFast VF8, as you can choose between the Eco and Plus that retail for $47,325 and $51,800, respectively, with most features and luxuries being standard equipment.

A Starting Price with Most Features Standard

For just $199 per month for 36 months, the VF8 makes an excellent case for being the best luxury vehicle on the market for the price. Unlike many cars that buyers would compare to the VF8, the VinFast comes standard with more features than almost anything else, such as a Head-Up Display, all-wheel drive, a dual-motor battery, and a towing capacity of up to 4,000 lbs, which is more than the standard capacity on the Volkswagen ID.4, Hyundai Ioniq 5, BMW iX, and more.

Speed and Range

The VinFast VF8 is also pretty fast for a luxury crossover that isn’t about performance. It will get from 0 to 60 mph in just 5.5 seconds and has a range of 264 miles, which is faster than the 8.5-second Mercedes-Benz EQB, which also only has 251 miles of driving range.

Trim Levels, Power, and Charging

The VF8 is available in two different trim levels, the Eco and Plus. The Eco model has a 349 horsepower and 369 lb-ft of torque, while the Plus model puts out 402 horsepower and 457 lb-ft of torque. Both vehicles feature an 87.7 kWh electric motor that drives all four wheels and can be charged from 10% to 70% in just 31 minutes on a Level 3 DC fast charger. Buyers can opt for the $599 VinFast Home Charger, which is hardwired to your breaker box and will output 250 volts and 50 amps.

The Best Lease Offers and Warranties Around

VinFast is offering the VinFast VF8 Eco for $199 per month for 36 months with $0 down or the Plus for just $249 for 36 months with $0 down. Both vehicles can be driven 10,000 miles per year without incurring any extra fees. Both models also come standard with a 10-year, 125,000-mile bumper-to-bumper warranty and a 10-year, unlimited-mile battery warranty, which is far and away the best battery warranty of any vehicle currently for sale.

We look forward to serving you.

August 27, 2024

The VinFast VF8 Is The First Honest EV

Car manufacturers are synonymous with using flowery language and various tactics to get you into the dealership to buy or lease a new car, truck, or SUV. The problem is that they will advertise the price of a car and you’ll think, “Wow, what a great price!” only to be surprised when you get to the dealership and notice that great price is for a base car that has maybe two options. In order to get the vehicle pictured you’ll need to add about $10,000 or more to the purchase price.

VinFast Believes In Getting Your Money’s Worth

VinFast does not believe in this practice, as all of their cars are well optioned, even for the base models. Take, for instance, the VF8, which comes in two different trim levels: Eco and Plus. You would think that you’d have to move up to the Plus to get meaningful options, especially special features like Head-Up Display, premium interior materials, and special safety features. However, that isn’t the case, as even the “base” Eco model comes standard with HUD (Head-Up Display), premium vegan leather, and every safety feature available, including 11 airbags.

No Hidden Fees Or Paywalls

Some automakers are even hiding some of their best features behind a paywall or subscription service. Or, if they aren’t doing it, they’re talking about doing it to make more money after you have already bought your car. This isn’t the case with VinFast. Every feature and option is laid out for you to choose from the moment you spec your car, or when you pick a specific model on the dealership lot. No hidden fees, no pay-for-features, just an honest EV that gives you what you need without trying to convince you to pay more.

A Warranty That Products Your Investment

More than being honest, VinFast also believes in their product, and they want customers to feel protected and like they won’t be stranded if something happens. That’s why every new VinFast receives a 12-year, unlimited mileage warranty just for the battery system alone. That means that if you purchase a VinFast today or at the end of a 36-month lease, you will have 12 years of free coverage if your battery has any issues, or if you start to see major range degradation. No other automaker has that sort of guarantee. Not Mercedes-Benz, not Tesla, not BMW, not Volkswagen, not Ford, not General Motors; no one.

We look forward to serving you.