​​VinFast’s Focus on After-Sales Service​

VinFast VF8 at a Dealership

VinFast VF8 at a DealershipVinFast vehicles are gaining traction in the United States, with deliveries up 115% in the third quarter of 2024 versus the same time period in 2023. Even better, the company was actually on pace to meet its goal of 80,000 vehicles sold for 2024. While we won’t have the exact figures for a few more weeks, it is worth noting that VinFast reported their Q3 revenue was better than what they estimated it would be, which was up 42% compared to Q2.  

A Car’s Only as Good as Its Warranty 

While it is obvious that positive buzz and excellent lease pricing are certainly a big part of the company’s success, it is also thanks to their after-sales service that has industry analysts and buyers really excited about the future of VinFast. As part of the after-sales service, VinFast offers the world’s best warranty with a 10-year, 125,000-mile bumper-to-bumper warranty and a 10-year, unlimited-mile battery warranty. No other company offers anything competitive. Not Mercedes-Benz, BMW, Tesla, Volvo, Rivian, Chevrolet, Ford, none of them. “Unlike traditional automakers that prioritize sales figures, VinFast has adopted a customer-centric approach by investing heavily in after-sales services. This strategic move not only boosts sales but also fosters long-lasting relationships with customers,” explained Phan Thanh Man, an auto market analyst.  

VinFast at CESMore Dealers for People to Find the Right Car 

VinFast has also been making great strides in its dealer network. While Ewing VinFast of Plano was one of the first VinFast dealers in the country, the Vietnamese brand now has 36 dealerships across 15 states, which they were able to do in less than two years on the market. That is remarkable. This is something that customers seem to prefer as they enjoy going to a physical store to get their eyes and hands on a VF8 or VF9 to truly understand what is so special about these Pininfarina-designed electric SUVs.  

VinFast Smartphone AppAn Excellent and Feature-Rich Smartphone App 

VinFast has also worked tirelessly on its smartphone app, which not only allows you to schedule service appointments but also tracks the status of your booking, pays for any repairs or service items, and more. There is one feature that no other automaker has yet to adopt, which is the ability to use a single app to easily pay for charging at most public chargers around the country.  The VinFast app is equipped for this.  Most of the time, you need to download that specific charging company’s app to pay for your charge, leaving you exposed if that data is ever stolen. There are more than a dozen charging companies across the U.S. Each one has a separate app that requires you to enter your credit card information to be stored in the app. VinFast makes it so you won’t need to do that.  

This Will Be the Best Year Yet 

2025 is already shaping up to be a brilliant year for VinFast, and it is down to how hard they are working to foster relationships and build brand loyalty with every person that buys or leases one of their vehicles.  

VinFast Infotainment ScreenWhy Choose Ewing VinFast   

At Ewing VinFast of Plano, we have the best prices on dozens of new VinFast EVs and used cars. Our well-educated sales staff and finance department will happily assist you with your EV questions and needs. Our fantastic service department will ensure your vehicle stays in the best condition.   

We look forward to serving you. 

Car Seat Safety: Tips for Keeping Kids Safe on the Road

Rear Facing Car Seats

2025 VinFast VF9 Charging at HomeSUVs are wise purchases for couples looking to start families or for growing families. The VinFast VF8 and VF9 SUVs are priced perfectly for family buyers looking to get into their first EVs or their next EV SUVs. Having a family, though, means using car seats, and there seems to be an endless number of options and types. What does it all mean? Let’s break it down.  

Rear Facing Car SeatsThe Different Types of Car Seats 

As you already know, car seats are specifically made to keep children safe and secure when driving. Modern car seats are crash tested to make sure they offer reasonable amounts of safety (along with the vehicle) in the event of an accident. There are three main types of car seats that you can buy to use in your VinFast, including rear-facing, forward-facing, and booster. Rear- and forward-facing seats, the best seats for younger children, come in the same specifications listed below.  

Rear- and forward-facing car seat: 

  • Infant car seat – Specifically designed for newborns.  
  • Convertible seat – Has the ability to be rear- or forward-facing as a child gets bigger.  
  • All-in-one seat – This seat allows for multiple uses as a kid grows up, from rear- or forward-facing to even becoming a booster. 

Booster seat: 

  • Booster seat with high back – This type of booster is meant to increase a child’s height so that he or she can fit best in the seat with a seatbelt. This type of seat also protects kids’ necks and backs during crashes. It is good for vehicles that don’t have headrests or high seat backs.  
  • Backless booster seat – Like the previous booster, this, too, is meant to boost the height of a child sitting in this seat. However, this booster is better for cars with high seat backs and headrests.  

Front Facing Car Seat and Booster SeatWhat Ages to Use Which Car Seats 

There are specific seats designed for each age group, as follows: 

  • Birth to 12 months – Children in this age-range need to sit in a rear-facing car seat. A convertible 3-in-1 is a good choice as it has higher heigh and weight limits so you can use it longer. A rear-facing seat helps to move with the child in an accident to reduce the amount of injury to the neck and spine of a baby. 
  • 1-3 years – If your child still fits in the height and weight category of the rear-facing seat, then you should use that as long as possible, as it’s the best and most protective. Once your kid grows to be too big, then you can switch to a forward-facing car seat that has a harness and tether that limit the child’s movements in a crash.  
  • 4-7 years – Once again, like before, keep your child in the same seat for as long as possible until he or she has outgrown what you have. At this age range, it is possible for your child to move into a booster seat, if his or her height and weight allow.  
  • 8-12 years – Again, use that booster seat for as long as you can, as it will be extremely safe for your child in any collision. Check on the height and weight limits to see if your child can graduate to sitting in the car without a booster. This means making sure that the seatbelt is securely over the child’s chest and waist areas. It is always safest to keep your kid in the back seat versus letting him or her ride up front.  

Second Row Seats in the 2025 VinFast VF9Learning Before Buying 

If you are nervous about which car seat to buy, it’s always helpful to look into reviews by Consumer Reports, or go to the National Highway Traffic Safety Administration’s website (NHTSA) to learn more about the different types of seats and if there are any recalls on brands and models you’re looking at buying.  

Come By to Test Your Car Seat in Our Cars 

More than anything, if you already have a car seat and you would like to see how well it fits in a VinFast VF8 or VF9, then please feel free to come down to Ewing VinFast of Plano. You are welcome to come in without an appointment, or you can call us to schedule a visit with one of our trusted sales consultants to help you through the process. We aim to make every experience trouble-free and friendly. Buying or leasing a new car can be a daunting task, but our team is here to help make it the easiest decision of your life.  

VinFast VF8 AribagsWhy Choose Ewing VinFast 

At Ewing VinFast of Plano, we have the best prices on dozens of new VinFast EVs and used cars. Our well-educated sales staff and finance department will happily assist you with your EV questions and needs. Our fantastic service department will ensure your vehicle stays in the best condition.   

We look forward to serving you. 

Tesla Lease Up? Why You Should Choose a VinFast Instead

New Vinfast VF9 on the Road

New Vinfast VF9 on the RoadLeasing a Tesla used to be the easiest electric vehicle decision a customer could make, mainly because it was the only real EV on the road for a number of years. Add in the Tesla-only Supercharger Network, and it was pretty much a done deal when shopping for your first or your tenth electric car. Now, though, more car manufacturers are making better EVs than ever, and young companies like VinFast are engineering and building competitive cars within the first few years of production. Throw in the fact that there are nearly 200,000 public charging ports in the United States, and there’s never been a better time to ditch a Tesla and check out what’s out there.  

Vinfast VF8 Plus Interior Dash A Tesla Doesn’t Age So Well 

There are many reasons not to buy or lease another Tesla that go beyond the current political landscape and any opinions of Elon Musk you may have. While a Tesla is still a good car, it has gotten a little long in the tooth in terms of styling. The Model Y and Model X, especially, have not aged well from a design standpoint. The Model X was the first major 3-row electric SUV out there, but now VinFast makes the VF9 that doesn’t look like a design accident.  

Vinfast VF8 at Charging StationA Historic Design Company 

Instead of developing their electric vehicles around a modern theme that EVs must be radically different looking to conventional gas-powered cars, VinFast took a different approach by looking to famed Italian car designer Pininfarina to craft the essence and beauty of the VF8 and VF9. While some may balk at the idea that a design firm founded in 1930 can dictate the future of EV design, it should be noted that almost every automobile on the road since the 1950s owes some part of its design to a car Pininfarina created. They’ve only styled some of the most influential and beautiful vehicles ever for Ferrari, Lancia, Alfa Romeo, Bentley, Cadillac, Maserati, Volvo, Jaguar, of course VinFast, and more.  

Cargo Space in the Vinfast VF9A Tesla Warranty Isn’t So Special 

A key reason to move away from a Tesla and into a VinFast is the warranty. Tesla’s battery warranty is eight years and anywhere from 100,000 to 150,000 miles, depending on the car you have. That’s weird, don’t you think? So, if you buy a rear-wheel drive Model 3 or Model Y, they only warranty the battery up to 100,000 miles? That seems like it’s saying something about what they believe will happen to that car, because an all-wheel drive Model 3 or Model Y has a 120,000-mile warranty for the battery, and the Models S and X and the Cybertruck carry a 150,000-mile warranty. Makes complete sense… to no one.  

A VinFast Warranty Is Special 

VinFast gives every EV in their current lineup a 10-year, unlimited-mile battery warranty, as well as a 10-year, 125,000-mile bumper-to-bumper warranty.  Every Tesla has a 4-year, 50,000-mile basic warranty. That’s the same warranty duration and mileage luxury gas-powered car manufacturers like BMW and Mercedes-Benz give their cars. That means Tesla doesn’t consider itself better than the status quo. VinFast believes in their cars so much they’ll prove how good they are by offering the best EV warranty in the world.  

Rear View of the VinFast VF8 with the doors openTeslas are Pointlessly Fast, VinFast Cars Are Usefully Fast 

It has been well established at this point that all Teslas are fast. Realistically, they are faster than they really need to be. A ludicrously fast 0-60 time is great and all, but the real world has traffic lights. Going from traffic light to traffic light at breakneck speed and pace is neat the first few times you do it, but it eats up your battery range and gets boring after a while. And some passengers get ill from it. The VinFast VF8 and VF9 models weren’t meant to be speed demons, but they’re also not slouches in any sense of the word. The VF8 Plus can reach 60 mph in roughly 5 seconds, which is faster than a Honda Civic Type R at 5.3 seconds. The Civic Type R is a Bonafide sports car with a hot hatch that can beat Porsche 911s around racetracks. The VF8 beats it in a straight line. The VF9 is also competitive, boasting a 6.5-second 0-60 time. Two of the bestselling gas-powered, 3-row SUVs on the market, the Kia Telluride and Toyota Highlander, both get to 60 mph in about 7-7.5 seconds. Sure, the VinFast vehicles aren’t setting land speed records, but they are also faster than the average traffic.  

VinFast VF9 Interior Dash ViewSony RIDEVU 

One thing that you will not be able to get in any current Tesla model is Sony RIDEVU. RIDEVU allows passengers in the VF8 and VF9 to stream 2,000 different Sony-owned movies and TV shows either on the main infotainment screen when the vehicle is in park or on any device that is connected to the in-car WiFi.  

VinFast Lease Specials 

In the end, one of the biggest reasons buyers should look more closely at a VinFast is the price. When looking into leasing, the VF8 absolutely can’t be beat with its $199 per month for a 36-month lease special, with just $1,943 due at signing. The 3-row VF9 is just as stellar. With $2,000 due at signing, you’ll only pay $529 per month.  

Vinfast App - Connect with your Vinfast EVWhy You Should Choose Ewing VinFast  

At Ewing VinFast of Plano, we have the best prices on dozens of new VinFast EVs and used cars. Our well-educated sales staff and finance department will happily assist you with your EV questions and needs. Our fantastic service department will ensure your vehicle stays in the best condition.  

We look forward to serving you. 

Alternative Charging Apps

New VinFast VF8 Charging

New VinFast VF8 ChargingVinFast has worked hard to provide customers with an excellent mobile app that allows owners to schedule and monitor vehicle maintenance, approve vehicle repairs, check the charging status of their VF8 or VF9, and plan a trip with scheduled stops for charging, among other useful features. One feature that seems to elude most manufacturers of other electric vehicles is the ability to use just one app to pay for charging at any station in America. However, VinFast has easily figured this out and provided it to customers in the VinFast mobile app.  

2024 VinFast VF8 Mobile App for iPhone and AndroidThe VinFast Mobile App 

While the VinFast mobile app is a great all-in-one accompaniment to your VinFast, there are good reasons to ensure that you have other charging apps downloaded just in case. For instance, there could be a network or server outage where the VinFast app has an issue when paying at the pump. While this is unlikely, it is nice to have a backup plan just in case. Below are some other apps that can handle finding charging stations and payment with various pros and cons.  

New VinFast VF8 Charging PortSome of the Different Charging Companies 

Each charging station company, such as Electrify America, EVgo, ChargePoint, etc., all have their own apps that may even offer discounts if you choose to pay for a low monthly membership to use the chargers. This could be helpful if you live, work, or run a lot of errands near one of the major charger brand stations.  

PlugShare Mobile App 

One app that all EV owners should download and utilize is PlugShare, which not only shows you the locations of all charging stations, including Tesla Superchargers, but also provides user data with reviews and photos of each station to help you avoid areas that are always busy, have inoperable chargers, and the like. On both iOS and Google, the app has an average rating of 4.7 out of 5. The app also allows you to connect your credit card information to pay at any station quickly and easily. As one of the five-star reviews says, Last month’s round trip between east coast and Kansas was our first … Being able to map out entire 1500 mile northern and southern routes, planning for adequate charging and our overnight stops was pretty easy and confidence building.” However, it’s not all wine and roses for PlugShare. As one reviewer said, “Used this for a trip from LA to San Fran. I’d say the best way to use plugshare is to open Google Maps first and figure out in which city you want to make a stop, then go in plugshare and search that city. The trip planner is a good idea but needs work.” 

VinFast VF8 Infotainment FeaturesChargePoint Mobile App 

ChargePoint is the largest EV charging network in the world. In the United States alone, there are more than 30,000 stations with about 50,000 Level 2 and Level 3 DC fast chargers. The app reviews are good, averaging 4.5 out of 5 on iOS and Google devices. One reviewer says, ChargePoint is a great service and they did a great job with this app—so much so that I bought a home EV charger from them. The app makes it pretty easy to find and monitor charging stations … The home charger integration works seamlessly allowing you to control charging times and even choose from multiple utility rates (or set manually) to track spending.” On the not-so-positive side, though, multiple users have complained that the app has been buggy due to recent updates with their personal home ChargePoint chargers.  

2024 VinFast VF8 Seat DetailEVgo Mobile App 

Another large charging company, EVgo, has its own app that assists EV drivers in finding their respective chargers. The app has an average rating of 4.2 stars for iPhone users and 4.6 for Android users. While users seem to enjoy the app, they don’t like that the chargers seem unable to work without the app. Also, sometimes, the chargers themselves are down for maintenance issues, which the app does not seem to fully disclose when drivers are on their way to a station. It seems VinFast owners should probably steer clear of EVgo in general until the user experience improves.  

Electrify America Mobile App 

Electrify America is one of the largest networks that aims to try and give EV owners a good, non-Tesla Supercharger experience. While they have fallen short of that over the years, the company has dedicated hundreds of millions of dollars to updating and upgrading their charging system to make the chargers more reliable for owners. The app has a cumulative 4.7 stars on the Apple App Store and 4.6 on the Google Play Store. With over 4,000 Level 3 DC fast chargers across America, they offer drivers the ability to drive cross-country or from state to state without having to wait forever to charge their vehicle from 105 to 70 or 80%. The app allows you to track your charging status and will even notify you if you are waiting for a charger at a busy station. However, users complain that the app is confusing and convoluted. Some even say that the app will let you know that your vehicle is charging, and then minutes later, they say there’s a charging error, except the car is still charging. So, obviously, there are some kinks.  

New VinFast VF8 Charging PortThe VinFast App Seems to Reign Supreme 

While it is important to check out the other EV charging apps to ensure you have all of the information you can get about stations and overall networks as you drive around, especially in unfamiliar areas, it seems that some of these apps lack usability. That’s why it’s essential to use the VinFast mobile app as the primary way to charge your vehicle at stations, along with the other apps as backups, just in case. Everyone must remember that EVs are still relatively new, and the charging networks, while not perfect, are getting better at a quicker rate than before. Although, patience is key.  

VinFast VF8 Rear View with Doors OpenWhy Choose Ewing VinFast of Plano 

At Ewing VinFast of Plano, we have the best prices on dozens of new VinFast EVs and used cars. Our well-educated sales staff and finance department will happily assist you with your EV questions and needs. Our fantastic service department will ensure your vehicle stays in the best condition.  

We look forward to serving you. 

VF9 vs Volvo EX90

VinFast VF9 Seats and Panoramic Sunroof

VinFast VF9 Front Side ViewComparisons are important for customers to read. It’s easy to fall in love with one vehicle or another by scrolling through the brand’s model page highlights. However, when you start taking notes on each vehicle you’re interested in, you begin to question the value of these vehicles, especially modern electric cars. This week, we are taking a look at the brand-new Volvo EX90 all-electric luxury SUV, and we are comparing it to what is definitely one of the best electric SUVs just arriving at Ewing VinFast of Plano, the VF9.  

VinFast VF9 Interior Dash ViewMeet The EX90 

The Volvo EX90 is the first-ever flagship electric SUV from the Swedish car manufacturer. While it rides on the same platform as their gas-powered flagship, the XC90, the EX90 is 1.6 inches wider and 3.3 inches longer. The EPA estimates that this new Volvo electric SUV has between 300 and 310 miles of range from a 107 kWh battery pack. There are two trim levels offered, the Plus and Ultra. Both models can be had with the Twin Motor all-wheel drive powertrain that offers 402 horsepower and 568 lb-ft of torque, or the Twin Motor Performance can be optioned to deliver 510 horsepower and 671 torque. Volvo says each model will hit 60 mph in 5.7 and 4.7 seconds, respectively. This seems promising when compared to the VinFast VF9. Let’s see if it stays that way.  

VinFast VF9 Seats and Panoramic SunroofI’m Sorry, It Costs How Much?! 

The brand-new EX90 starts from $81,290 for the Plus model and $85,640 for the Ultra trim level. The Twin Motor Performance package adds an extra $5,000 to either trim level. So, before you start adding any options whatsoever, you’re either knocking on the door of $90 grand, or you’re already over it with the Ultra trim with Performance package. That’s a lot of money for any vehicle in this day and age, but especially one that has yet to prove itself to customers. It was looking good until we got to the price…  

VinFast VF9 Rear SeatsThe VF9 Does More for Less 

Of all the comparisons we have made so far, the Volvo is the only other company with two trim levels, just like the VF9, which comes in either Eco or Plus. Eco models will give buyers a healthy 330-mile driving range, which is quite a bit more than the 300-310 that Volvo is advertising. Plus models offer 291 miles, which maintains its competitiveness against most gas and electric-powered three-row SUVs on the market. Both models come standard with all-wheel drive, dual motors, and a 123 kWh battery pack that provides 402 horsepower and 457 lb-ft of torque. This gives the VinFast plenty of oomph, with a claimed 0-60 of roughly 6.5 seconds. The VF9 comes standard with a Head-Up Display (HUD), something most other vehicles can’t attest to, so drivers never have to take their eyes off the road to see navigation information, range, music, and more. 

VinFast VF9 ChargingSony RIDEVU Is Amazing 

The 2025 VF9 offers drivers and passengers a 15.6-inch infotainment touchscreen display that comes standard with Sony RIDEVU. RIDEVU allows passengers in the VF9 to watch 2,000 different Sony-owned movies and TV shows either on the main infotainment screen when the vehicle is in park or on any device that is on the in-car WiFi. There are six standard USB-A ports with one 90-watt USB-C port, which means two per row. When captain’s chairs are optioned, passengers will find two extra USB-A ports in the center console. 

VinFast VF9 FrunkThere’s Nothing Like Great Safety 

When it comes to safety, every VinFast comes standard with the most modern and advanced set of safety features, which includes Traffic Jam Assist, Adaptive Cruise Control, Highway Driving Assist, Lane Keeping Assist, Lane Departure Warning, Lane Centering Assist, Blind Spot Detection, Automatic Emergency Braking, Intelligent Speed Recognition, Traffic Sign Recognition, Forward Collision Warning, Rear Cross Traffic Alert, Blind Spot Detection, Door Opening Warning, Front Automatic Emergency Braking, Emergency Lane Keep Assist, Front Parking Assist, Rear Parking Assist, backup camera, Automatic High Beam, and a 360-degree Surround View Camera system. All VinFast VF9 models feature 11 airbags as standard safety equipment. 

An Easy Decision 

It seems this one is kind of easy, isn’t it? Both the EX90 and the VF9 are the latest flagship EVs for their respective brands. However, when you type into Google “Volvo EX90 warranty,” the first thing that comes up is that the Volvo has a 4-year, 50,000-mile bumper-to-bumper warranty and an 8-year, 100,000-mile battery warranty. The second thing is a Reddit post titled, “Anyone else put off by Volvo’s poor battery warranty?” The VF9 has a 10-year, 125,000-mile bumper-to-bumper warranty, a 10-year, unlimited-mile battery warranty, and no disappointed Reddit posts. Once again, the VinFast takes the crown.  

VinFast VF9 Rear View on the RoadWhy You Should Choose Ewing VinFast  

At Ewing VinFast of Plano, we have the best prices on dozens of new VinFast EVs and used cars. Our well-educated sales staff and finance department will happily assist you with your EV questions and needs. Our fantastic service department will ensure your vehicle stays in the best condition.    

We look forward to serving you.