Because VinFast is a young company with only two vehicles currently on sale in the United States, they have had some bugs to take care of. Customers have been vocal on social media, and VinFast has always been eager to listen and use those critiques to better the overall package for current and future owners.
EVs Provide an Easier Way to Update Vehicle Technology
Most companies will take years to fully flesh out issues and provide meaningful updates to the user experience. Much of that has to do with the fact that gas-powered cars typically have more issues with engines and suspension than just a software glitch, making it more challenging to fix every car in a timely manner. This is where VinFast, and EVs in general, have an advantage thanks to OTA updates, or over-the-air updates.
Previous Update Features
Some previous OTA updates saw the free addition of Sony RIDEVU, new regenerative braking modes, better charging efficiency, more accurate range information, and automatic setting saving that would typically revert back to the base setting after restarting the car. OTA updates also included Pet Mode, an indicator that displays the amount of charge going to the battery, equalizer tuning for the sound system, and more.
Owners Really Love VinFast Service Centers
When you look at the list of previous updates and upgrades that have been made to the cars, it shows that VinFast cares about the user experience. Owners in online groups and forums have routinely commented on how kind and helpful every service technician has been when they have needed to take their car to be serviced or have an update performed by the dealer, with many specifically saying how easy and painless VinFast has made the process.
Out of Spec Motoring Experience
Furthermore, Francie from Out of Spec Motoring has been vocal in blogs and YouTube videos about how updates have completely transformed the experience of owning her VF8, which she drove from North Carolina to Colorado. As she has noted, none of the issues with her car were ever anything catastrophic or things that would make the vehicle unsafe to operate. Instead, just little quirks here and there that have become non-issues with updates.
A World Class Warranty
One of the other reasons to look at getting into a VinFast vehicle is the company’s incredible warranty. Whether you are looking at getting a VF8 or the 3-row VF9, you will have the advantage of an industry-leading 10-year, 125,000-mile bumper-to-bumper warranty and a 10-year, unlimited-mile battery warranty. There is simply no other company that is proving to prospective buyers that they care about customers quite like VinFast does.
Why You Should Choose Ewing VinFast
At Ewing VinFast of Plano, we have the best prices on dozens of new VinFast EVs and used cars. Our well-educated sales staff and finance department will happily assist you with your EV questions and needs. Our fantastic service department will ensure your vehicle stays in the best condition.
We look forward to serving you.